Impact Automotive Consulting Group

Impact Automotive Consulting Group

Impact Automotive Consulting Group offers a unique blend of specifically tailored solutions designed to provide professional specialist services to the automotive after sales area, including the training environment. Our focus is to assist the automotive retail sector in realizing the full potential of their Service Departments and maximize customer satisfaction opportunities. Our extensive experience in the prestige vehicle segment, in both wholesale and retail areas, enables us to provide the specialist support required to improve performance and profitability. Our specialized services include: • Workshop Process Analysis • Client specific technical training programs • Warranty processing review • Workshop IT requirements review • Training, Coaching and mentoring of technical and non technical staff members • Specialist diagnosis training and coaching clinics